From SOS to Safety: How Our AI and PRA Agents Work Together

Pressing an SOS button should never feel uncertain. When a user activates SOS on their AI-powered PERS wristband or neckband, the system immediately initiates a two-layer response process.

First, the AI agent analyzes the alert — listening, assessing patterns, and validating urgency. This helps prevent accidental activations from causing unnecessary alarm.

Once verified, the case is transferred to a trained PRA agent — a real human responder who communicates with the user, evaluates the situation, and coordinates with emergency services or caregivers.

This seamless AI + human collaboration ensures emergencies are handled with both speed and compassion — technology working intelligently, and humans responding with empathy.